Answered question

Another outage?

Anyone else? My ability to send/receive texts is gone, as well as make phone calls.

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Christopher
Christopher

Christopher

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33 / 100
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Same here, I can see all the networks when I switch network to manual but each one says no service.

Jean-Yves
Jean-Yves

Jean-Yves

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36 / 100
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same issue. I started to shut down the phone. same problem. I new with Fizz, does it arrive ofter?

Last Friday night the network was down for many of us from Friday early evening until about 4am Saturday, hence the jokes about a new Friday tradition.

MoYe
MoYe

MoYe

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3
3973 / 5000
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i can make calls but not receive calls

Vivianne
Vivianne

Vivianne

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Still working, I am talking on my phone right now although it seems I am on a 2G connection.

Dragos
Dragos

Dragos

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1
157 / 750
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Same for me. And I have no idea how to contact customer service, if any...

Whizz
Whizz

Whizz

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4
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Team

Hi Folks,

Thank you for bringing this up!

If possible for those of you that do not have service please let us know what coverage you have included in your rate plan i.e. Quebec, Canada or Canada + US.

Thanks,

Fizz

Dragos
Dragos

Dragos

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157 / 750
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My plan is CAN+US

Sean
Sean

Sean

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2
1448 / 2000
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I have QUEBEC coverage, and calls/texts/data are working fine.

I live on the south shore of Montreal.

Philip
Philip

Philip

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32 / 100
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Wow.. I use my phone for work too. Very happy to be missing additional work and pay, could they reimburse me for that too? Then Fizz asks if we can help them solve the issues... Is this some kind of startup by some teenagers in the basement??

Daniel
Daniel

Daniel

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Answering to Fizz question - my coverage is Canada

S.
S.

S.

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1
469 / 750
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yes another outage. This is just too much i feel. I am going back to fido/koodo .

Cant receive any calls
Can only make outgoing calls to non-fizz numbers.

This is pathetic. I would have hoped they learned from last week disaster.\

Coverage: canada wide.

Marius
Marius

Marius

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0
40 / 100
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Oh, this takes me back to Wind mobile times, except it's worse.
Just joined, so I guess things should get better from here?

S.
S.

S.

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Level
1
469 / 750
points

PLEASE @WHIZZ. FIX atleast the ability to make and receive calls ASAP. These are working hours unlike last week.

Khanh-Linh
Khanh-Linh

Khanh-Linh

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0
12 / 100
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I have Canada + US coverage, and also don't have network connection this morning

J
J

J

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3
3874 / 5000
points

Yes, I lost the connection completely since this morning. Quebec coverage and currently at Montreal downtown.

Christopher
Christopher

Christopher

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0
33 / 100
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Canada coverage. I’m in Ottawa, none of the ext networks are working either.