Hi Mark
When you have Canada & USA coverage, it means you can use your phone in both Canada and USA. If you have any questions about a specific town or area, you can check...
I purchased a roaming plan 5$, sent two text messages 0.10$ each and then wallet says no funds available, got charged $4.80 roaming fee what is the point of buying a 5$ roaming...
Hello David,
Thank you so much for your message. I kindly wish to inform you that I checked your account and I see that you've reached us regarding this matter and one of my...
I received an email from fizz about "abnormally high usage of partner networks" and that they can block my account without further warning.
In the past 3 months, I have not...
Therefore if you did 2 times 1 weeks, it is possible that you used for 3 consecutive billing cycles
The first week from the billing 1 and 2 you used more then 50% on the 1...
If you leave the option of "allow data use while roaming", Are we at risk of incurring roaming charges while the mobile is used on the islands of Laval and Montreal?
The...
No for two reasons
You have at least a Quebec coverage, the re before montreal and laval are covered
If you do not have money in your wallet they cannot charge you, since...
Hi Sabrina
the rule state that the modem must be shipped within 15 days.
"IMPORTANT: You are required to return your Fizz Wi-Fi modem within 15 days after your...
