Answered question

Unable to send gift?

I tried to send a gift and got "You don't have enough data"
I have a data plan and the receiver also has one
I have plenty of data left for the month

Anyone else having the same issue?

Jose
Jose

Jose

User level
Level
2
825 / 2000
points

Yes I had the same experience, it seems that it's a bug with certains users, try sending it to a different contact to see if the problem persists or not otherwise you have to contact support.

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Other answers

T
T

T

User level
Level
3
2057 / 5000
points

Others are having this problem as well. I've read that using the person's phone number instead of email works. Maybe give that a try?

Jose
Jose

Jose

User level
Level
2
825 / 2000
points

That is what I thought, another bug :)
I tried with both email and number to two different users and unfortunately had the same issue.

T
T

T

User level
Level
3
2057 / 5000
points

Yeah, I am having problems accepting gifts lol. It comes in but says it's all used. I've opened up a ticket. I think you'll have to open up a ticket with Fizz as well.

Danton
Danton

Danton

User level
Level
2
1314 / 2000
points

I’ve tried this weekend, and after a few unsuccessful attempts, the data finally went through and I got the Hero Badge.

Jose
Jose

Jose

User level
Level
2
825 / 2000
points

Guess I will keep trying with both numbers