Answered question

Can't seem to send images in text messages?

I was wondering if any of you had trouble sending images in text messages. It would look like it would be sending but after 5 minutes of showing the loading sign, it cancels it and a "!" sign pops up. I click on it to retry again but it just does this again. Any help?

Jia
Jia

Jia

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FizzWiggler
FizzWiggler

FizzWiggler

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Yep you should check your APN. This is what allows you to use data and/or send SMS with pictures. Hint: SMS with pictures are called MMS!

https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

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Other answers

T
T

T

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I have problems receiving mms. I can send them. Group sms also doesn't work. I've opened up a ticket.

You need data to send mms. Do you have data? Did you set APN for mms? Are you on Fizz carrier 34.1

ALLISON
ALLISON

ALLISON

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Some people have found that their mms doesn't work if their WiFi is switched on, so that's another trick to try.

Jose
Jose

Jose

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I had the issue over the weekend, and was able to resolve it with:
https://fizz.ca/en/faq/i-cant-receive-or-send-text-messages

Specifically #8 and updating my SMSC with +14385200092

Ann
Ann

Ann

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You need have mobile data option in order to send/receive MMS.

Charles
Charles

Charles

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