Answered question

Fizz EXT ? Network testing results for the last 3 days in Toronto Area

Tested the Fizz EXT network in the GTA area, calls to local numbers are intermittent, disconnected every 2 minutes. Some areas do not support the LTE network and only 3G signals are found. Try to make calls via WhatsApp using my data package, calls disconnected every 1-2 minutes and the connections are not stable either.

Please forward these issues to the tech team and I hope improvements will be done to improve the users' experience from the out-of-subscription areas.

XUZHI
XUZHI

XUZHI

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James
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James

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This issue has been solved by Fizz staff team already according to some users. Link: https://community.fizz.ca/questions/1838816-ongoing-issue-calls-getting-disconnected-fizz-ext-network

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T
T

T

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That's not good. We visit Toronto quite often. What phone were you using?

MP
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MP

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Thanks for the details!!

 

Hope u don't mind to copy and paste.  I think the best place to share your findings:

https://community.fizz.ca/questions/1779195-travelling-need-help

XUZHI
XUZHI

XUZHI

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phone used: Iphone 8

Ann
Ann

Ann

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Videotron works fine in Toronto (from Ajax to Brampton, tried in different locations). So the problem is Fizz only problem.