Answered question

Not able to send text messages?

Anyone still having the problem of not being able to send text messages? I have 2 lines, one beta with fresh fizz number and one ported number from fido. All was well in both cases yesterday until I started getting the phone number formatted incorrectly error. I tried reboots, I tried the 4636 settings and get update errors, tried different frequency bands, still nothing. This is completely unacceptable after Fridays issues from which we still don't know what happened. If anyone found a workaround or solution can you please advise? Thanks

Charlie
Charlie

Charlie

User level
Level
0
56 / 100
points

Did you find this useful ?

No (0)

Yes (0)

0% of users found this answer useful

Other answers

You are amongst a small portion of people that are having problems with service right now. If nothing changes you can contact service via the chat in a little bit.

I was in the same boat but the issue recently resolved itself. While I didn't need to restart my phone, you might want to give it a try before contacting Fizz

Thomas
Thomas

Thomas

User level
Level
0
75 / 100
points

I was not able to send texts since early afternoon yesterday (data, calls and incoming messages were working though). However, the problem seems fixed because I can send texts again without issues.

Ken
Ken

Ken

User level
Level
4
5000 / 5000
points

My issue resolved itself as well, even without a reboot.