Answered question

Address in Griffintown is outside the shipping zone

Hello,

Im trying to ship the sim card to an address in griffintown, its a year old address, not sure what to do! I can't chat with them either because the chat bubble doesn't appear

J.
J.

J.

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Level
3
3811 / 5000
points

It's another bug. Report it.
Besides https://fizz.ca/en/contact-us , there are:
contactform@support.fizz.ca
Facebook Messenger
https://www.messenger.com/t/fizzca
https://www.facebook.com/fizzca/
Contact form
My profile--->Contact forms--->Submit a complaint

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Other answers

Hi,

I know this isn't the best solution... but you could sign up for a CanadaPost FlexDelivery account. They will ship it to the nearest FlexDelivery location (Canadapost Office), and you will be able to go collect it once arrived. (with a photo ID).

https://www.canadapost.ca/cpc/en/personal/receiving/alter...

Definately not normal. Probably a glitch in their system. Try again, but if not I would contact their support tomorrow(Monday) as the chat should be open for business.

Emre
Emre

Emre

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3
2872 / 5000
points

In which province is griffintown?

Emre
Emre

Emre

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Level
3
2872 / 5000
points

In that case, it should work then...
Have you tried shipping it to someone else's house like a friend or family member?

I had the same issue, I was trying to get it shipped to downtown Montreal and I had the outside of shipping zone error message. I got it to work after disabling my adblock chrome plugin.

Hope this helps :)

Andrew
Andrew

Andrew

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Level
1
171 / 750
points

Could you ship it to work?