Answered question

A question regarding the MMS service and the referral code

Hi,
My SIM card and services were finally activated today, however, I am experiencing technical difficulties to receive MMS. Is anyone experiencing the same?

How and where do I get my referral code? I followed the instruction stated on this page https://fizz.ca/en/faq/what-is-a-referral-code-and-how-do... but the "Invite Friends" does not appear in my account.

Please advise. Thank you.

Thilochan
Thilochan

Thilochan

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1
125 / 750
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Your account is probably not fully activated yet. It might take a couple days when you're porting your number over. You'll get an e-mail with your contract once everything is finalized. After that you'll get an option on your profile page with your referral code.

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Other answers

As for messages, it can take up to 2 hours to work after you have first activated your sim and ported your number. Simply restart your phone once in a while and it should eventually work

T
T

T

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Level
3
2057 / 5000
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I can send MMS but can't receive. I've opened a ticket through chat.

If you cannot receives calls/texts but can send calls/texts + use data it means that your port from your previous carrier has encountered technical difficulties. All the texts/calls that you are attempting to receive are being directed to your d number that you are not yet using.

Check out #4 of the link below
https://fizz.ca/en/faq/im-having-problems-transferring-my...

If this is the case you should have also receive a notification. You can check this by clicking the bell at the top of the page.

I have no clue about referrals

FOR MMS:

If you're on Android, try what I did: divide the APN in 2: one for your data and 1 for your MMS

Data:
Name : fizz
APN: mobile.bm
Mmsc: leave at not set or default
MMS proxy: leave at default or not set
Mcc: 302
Mnc: 500
Apn: type: default,sill
Apn protocol: IPv4
Apn roaming protocol :IPv4

Mms
Name : fizz mms
APN: mobile.bm
Mmsc: HTTP://mms.mobile.bm
MMS proxy: MMSproxy.mobile.bm
Mcc: 302
Mnc: 500
Apn type: mms
Apn protocol: IPv4
Apn roaming protocol :IPv4