Answered question

Personal Hotspot - iOS 12.1 not working error “Contact Carrier”?

I’m getting an error when trying to enable my personal hotspot on iOS 12.1. This is the latest updated. The error window mentions that I require to “contact carrier”.

James
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James

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Mohammad
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Mohammad

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To contact fizz
You can either fill up a contact form or
Through fb messenger

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daniel
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daniel

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I have the same problem with an iphone 4... Please help me

Hello Daniel,

I am sorry to inform you, but iPhone 4 is not compatible with our network. Here you can find info regarding compatible devices: https://fizz.ca/en/faq/compatible-devices .

Have a good one!
-Bogdan