We're currently experiencing network issues (Resolved)

I have signal back but still no internet connection

all service restored in my iphone in montreal

I have full service in Ottawa.

Update: All is good for me - Montreal

I do see fizz bars/signal now. But only 3G and no LTE on both my iphones. (Location: TMR, montreal)

I have bars but 3g & LTE not working.

Yup, me too. Have signal back in both phones at home but then internet is 3G, not LTE. Hopefully that gets resolved soon too. Location: Longueuil.

For all the people excusing the outage as part of the Beta. I did not sign up for the Beta. I am not a Beta Tester. I did not get any of the pricing benefits of a Beta Tester. I signed up to get the same cellular service at a slight discount to Koodo. I'm fine with the website being what it is. But I'm not ok when the reason why I pay money (cellular service) is no longer provided. I think it's a fair position. Stop excusing shoddy service with Beta. Fizz is no longer in BETA.

Service is back in Gatineau and it's LTE.

What happened last night that caused the outage??? You owe us an explanation and steps you plan to take to prevent it from happening again???

The question is what are you doing guys to prevent this act from happening again??

Will the "unreceived" SMS messages during the outage be released to us? Or are they gone forever?

I was just wondering if we should hold off form choosing the data option since it might not be working for this month or if it will be completely resolved by this week? :o thanks <3

@Jia L. This issue has been resolved and should not influence your choice towards data at all. If you need data, take data. If you don't need data, don't take data. I hope this helps.

No problems here

Only if Fizz sent an email around it. My wife and I struggled while in the U.S. when both SIM cards stopped working. We thought we were suspended or something! Worst part of it was that we got lost because we lost internet connectivity (hence no Google maps). If we knew there was an issue overall, then we wouldn't have wasted hours trying to troubleshoot :(

@ Seong S. I understand how frustrating it must have been for you. But it's a good idea when you travel no matter the cellular service carrier you use, to always download the Google maps you might need in advance just in case something goes wrong. I hope you guys are OK. Cheers!

It is happening again yet another Friday outage :/