Answered question

Can't receive SMS message

For the SMS, I can send message, but can't receive message. I've set up APN with the indication of FIZZ and ticked the new APN, but still not working. And I haven't got the famous 2 notifications from Fizz after activation.

Jean J
Jean J

Jean J

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Other answers

What kind of handset are you using Jean?
Android or iOS Apple?

For SMS (not RCS or iMessage) the APN is broadly irrelevant. APN is for data and MMS.

Let me know and I can try help your further.

FizzWiggler

Jean J
Jean J

Jean J

User level
Level
1
161 / 750
points

Android 8.1

Jean J
Jean J

Jean J

User level
Level
1
161 / 750
points

100% off, no incoming message.

Jean J
Jean J

Jean J

User level
Level
1
161 / 750
points

It's not an issue of my phone. I've tested the sim card of fizz with 3 different phones, all without incoming message.

Jean J
Jean J

Jean J

User level
Level
1
161 / 750
points

It's ok now, thanks a lot our FIZZ team!

@Emre
How dare you? FizzWiggles is my real name. My parents were hippies!

MMS is an SMS/text with a built-in multimedia file like picture or video.

They are treated differently by different boxes in the phone network.