Answered question

Ordered 2 SIM's, said delivered but not and no way to contact support.

I ordered 2 SIM's and they said they were delivered today. Searched all around and no sign of them. Tried "Contact us" and expected to use the chat function but it doesn't work. How do I get a hold of support to find out what happened to my order?

Michael
Michael

Michael

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Michael
Michael

Michael

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J.S. - I want to use the contact page but the URL has been shortened. Can you use a shortener like https://goo.gl/ and repost? Thanks.

Michael
Michael

Michael

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Nevermind - found the contact form URL - https://goo.gl/4fwWYZ .

I ordered 2. Both were said to be delivered. I never got 1, the other one I got after 2 days. Chatted with an agent to get the refund for the sim that wasnt delivered.

Michael
Michael

Michael

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Finally got chat working. The chat person said it was delivered and gave me tracking # for planetecourrier.com. Contacted planetecourrier.com and they said it was delivered and gave me tracking info from Dicom. Now on hold with Dicom ....

Brian
Brian

Brian

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Same for me. Ordered 2 sims. Still waiting for and reimbursement. Nothing Yet. 3 weeks now!

Miriam
Miriam

Miriam

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I ordered 2 SIM's and they said they were delivered today. Searched all around and no sign of them.

Waiting over 6 days since i got a email confirmation: "Your SIM card was delivered"

I'm very upset on this service.