Answered question
I can not transfer my number and i have ordered two sim cards only got one of them, when will i get the other one?
Same issue here. Can't seem to reach anyone to get it fixed, either. Not a great start...
Other answers
Further update, 2nd arrived now. Purolator split the shipment and one arrived 2 days later. Might end up being similar for you.
Contact them on Facebook messenger , they will be able to check that for you. Here’s the link: https://m.me/fizzca
Cancel the order and make a new one. Contact them to get a refund.
Besides https://fizz.ca/en/contact-us , there are:
contactform@support.fizz.ca
Facebook Messenger
https://www.messenger.com/t/fizzca
https://www.facebook.com/fizzca/
Contact form
My profile--->Contact forms--->Submit a complaint