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Activated a sim last night, wanted to port in after, chose a random number, but can't see to do that now, please help?

Activated a sim last night, wanted to port in my number after, chose a random number, but can't see to do that now, please help?
also, where's the chat with support bubble, can't seem to get any real help.

Xin
Xin

Xin

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Xin
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November 28, 2018
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J.

J.

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The chat bubble does disappear from time to time when there are too many people in queue. But there should be a Contact Form available to use at any time.

https://zone.fizz.ca/dce/customer-ui-prod/#/account/conta...

Or reach out to them on facebook chat.

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Code_KRUEW

Code_KRUEW

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Everything is pointing to you needing to perform the port in at the time you activate the SIM. If you didn't, you will need to get a new SIM to do so. See:

https://community.fizz.ca/questions/1805859-porting-number

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