Answered question

iPhone says "Phone Not Allowed" in settings ?

Hi all, I have a question, I activated my SIM card, however, I have a problem.

In my phone's settings, when I go in about, it does say "Carrier : Fizz 34.1".

But in Network at the top, it shows "Not Available".

When I click on "Not Available", it says the following : "Phone Not Allowed".

What does that mean ? (I attached a photo)

Everything is up to date but it refuses to work.

_________________________________________________

Here's the thing, could it be because this was purchased in the U.S as an ex T-Mobile phone that was then unlocked ?

My IMEI is : 35930706118832

Could an employee look into this ?

Gabriel
Gabriel

Gabriel

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Gabriel
Gabriel

Gabriel

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186 / 750
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Indeed, I am currently position 6 out of 8 in the chat queue.

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Other answers

Peter
Peter

Peter

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Which iPhone do you have? Do you have the latest version of iOS? Did you click update when the message popped up after inserting your SIM card?

Gabriel
Gabriel

Gabriel

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iPhone 6, latest iOS, on Fizz 34.1. (Latest Version)

Peter
Peter

Peter

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That’s very odd, try contacting fizz directly through their chat bubble or through Facebook messenger