iPhone says "Phone Not Allowed" in settings ?

Hi all, I have a question, I activated my SIM card, however, I have a problem.

In my phone's settings, when I go in about, it does say "Carrier : Fizz 34.1".

But in Network at the top, it shows "Not Available".

When I click on "Not Available", it says the following : "Phone Not Allowed".

What does that mean ? (I attached a photo)

Everything is up to date but it refuses to work.

_________________________________________________

Here's the thing, could it be because this was purchased in the U.S as an ex T-Mobile phone that was then unlocked ?

My IMEI is : 35930706118832

Could an employee look into this ?

Image-2.png

Image-2.png

30.2 KB

November 23, 2018

Processed