Answered question

Not available in Nepean, ON?

Trying to activate a sim card, but it's saying it's not available in NEPEAN, ON K2J

NEPEAN is part of Ottawa. And according the coverage map, my area is covered.

Jinya
Jinya

Jinya

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Stuart
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Stuart

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Also in K2J and activated 2 lines back in late September.

Chris
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Chris

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I'm near orleans and was able to subscribe without issue.

Tim
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Tim

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I have the same issue. Fizz support replied and said my address isn't Ottawa. I think there is an error in determining if the address is Ottawa or not. The coverage tool shows my address is in the subscription area but going through creating a plan returns an error that it's not available in my area.

I've tried in Chrome and IE but it's the same error. It would have been nice if the support person had some clue that Nepean is a part of Ottawa.