Answered question

does coverage means all calls are included? when selecting coverage Canada + USA. What are the charges?

I understand that coverage means you can use the service without paying roaming. So if I select only Québec, I guess I won't have any signal outside the coverage area so I won't be able to make a call let's say from Toronto.
Whats is not clear to me is:

1. If my coverage area is only Québec, will I be able to call a phone number in Toronto? If yes, is there an additional charge?

2. If my coverage area is only Québec, will I be able to call a phone number in the US? If yes, is there an additional charge?

3. Let's say I choose Canada+ USA coverage. Does that mean that I can call any US number from anywhere in Canada/US? Can I go to Miami and make a call to Los Angeles?

Can anyone explain this? is there a table with call from / call to and prices? Thank you.

Jorge
Jorge

Jorge

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Hey George,

 

Let me add some clarity if I may:

 

#1 If my coverage area is only Québec, will I be able to call a phone number in Toronto? No, unless you add money to your wallet or buy an LD add-on.

 

#2 If my coverage area is only Québec, will I be able to call a phone number in the US? No, unless you add money to your wallet or buy an LD add-on.

 

#3 Let's say I choose Canada+ USA coverage. Does that mean that I can call any US number from anywhere in Canada/US? Yes - that's correct

 

#4Can I go to Miami and make a call to Los Angeles? Yes - that's correct Can anyone explain this? is there a table with call from / call to and prices? Thank you.

 

Easy - Canada + Usa coverage means you can call, text and use data from anywhere in North America incoming and outgoing from CAN to the USA or vice versa.

 

Also: Fizz is prepaid- there is no overages or roaming charges, if your plan does not include calling to Toronto, you won't be able to call, unless you have money in your wallet or chose an add-on.

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Peter
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Essentially, if you take Quebec you'll be able to take and receive calls from Quebec at no extra charge. However, you can STILL call elsewhere, you'll just get charged extra. If you are planning on making a few calls outside the borders of Quebec, I'd suggest taking the Canada or Canada + USA to avoid extra charges or roaming.

Hope this helps