Answered question

I still haven't received my SIM card but my account says 'Delivered'?

I got an email telling my the SIM card was delivered. I waited a couple more days, plus the weekend, just in case but I still haven't received it as of today. Anything I can do?

Thanks.

Frederick
Frederick

Frederick

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Christian
Christian

Christian

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I have the same problem! Says it has been delivered, no SIM in the mail.
The Beta period ends tomorrow and I have been trying to get in touch with support for over a week now. Chat is not showing up, no email address to be found...

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Other answers

Jacky
Jacky

Jacky

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The status is not accurate. It took me a week to get it. Status said delivered but it wasnt. Don't rely on Fizz shipping status. GOod luck.

Jacky
Jacky

Jacky

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It is shipped by Canpar in a little post-card like parcel.

Michael
Michael

Michael

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Heh, we got back from a trip to Toronto last night and I found the SIM card in the recycling bin in the entrance of our building.

Solaman
Solaman

Solaman

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I have the same situation. I received an email said that my Sim Card was delivered; however, I did not receive anything. Moreover, I am still waiting a couple of days after receiving the email, I have not found anything in my Mailbox!!!

Jacky
Jacky

Jacky

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Like i said guys, The status is not accurate. It took me a week to get it. Status said delivered but it wasnt. Don't rely on Fizz shipping status. GOod luck.