Answered question
Please re-send me the new SIM cards, which I don’t received the previous order I.
@Thanh,
For this particular question, you need to contact Fizz directly:
- Chat(=bubble) on your a/c page (most people don't see it this days);
- "Contact Forms" inside your account;
- Facebook page: https://www.facebook.com/fizzca/; or
- Facebook Messenger.
Beta deadline Nov 20 : https://community.fizz.ca/questions/1806302-beta-extension-update
It may be quicker if u order your SIM ($1) right away. Best of luck!
Other answers
I think that the normal procedure for SIM not delivered is:
- u contact Fizz to get tracking# of your SIM pacel,
- then contact the transport company (DICOM) to enquire about your problem shipment:
https://www.dicom.com/en/freight/tracking
- then follow up with . . . . . . . .
Hello Thanh,
I see that all is good on your account now. Sorry for the delay of receiving the sim card.
We remain at your disposal.
Stefania
The chat bubble doesn't work for me. I click on it and nothing happens. Tried on several browsers.