Unanswered question

Request to send new SIM cards don’t received yet

Please re-send me the new SIM cards, which I don’t received the previous order I.

Thanh T.
Thanh T.

Thanh T.

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Answers

V C.
V C.

V C.

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@Thanh,

For this particular question, you need to contact Fizz directly:

- Chat(=bubble) on your a/c page (most people don't see it this days);

- "Contact Forms" inside your account;

- Facebook page: https://www.facebook.com/fizzca/; or

- Facebook Messenger.

 

Beta deadline Nov 20 : https://community.fizz.ca/questions/1806302-beta-extension-update

It may be quicker if u order your SIM ($1) right away. Best of luck!

V C.
V C.

V C.

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I think that the normal procedure for SIM not delivered is:

- u contact Fizz to get tracking# of your SIM pacel,

- then contact the transport company (DICOM) to enquire about your problem shipment:

https://www.dicom.com/en/freight/tracking

- then follow up with . . . . . . . .

Hello Thanh,

I see that all is good on your account now. Sorry for the delay of receiving the sim card.

We remain at your disposal.

Stefania

Steve S.
Steve S.

Steve S.

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The chat bubble doesn't work for me. I click on it and nothing happens. Tried on several browsers.