Why doesn't my data work on fizz ext network?

Max R. · November 2018

When I am on the fizz ext network my data won't work at all. Calling and texting are okay but none of the recommendations I found on here seems to fix it.
There is a capital R letter on the network triangle thing too instead of the usual 4g or LTE

Allison W. · November 2018

R is just for roaming, it's not part of the letter system differentiating between different 2G, 3G, 4G speeds. Is your phone data set to allow data while roaming?

Adam S. 620 · November 2018

I have run into the same issue. When at home I am on Fizz EXT and not receiving data or MMS. Is this simply a 'where the partner towers are located' issue that I must live with? I did not have this issue with my previous provider, nor any other provider in my area. Is there any way to force my phone to a tower that will provide complete coverage?

Whizz · November 2018

Hello Max,
If you are in a covered area, you should be connected to Fizz network. You can use Fizz Ext when you are travelling in an area which is not covered by our network.
Have a nice day!
Erika

DinoS · January 2019

You're Roaming, make sure you turn roaming on, also you need have Canadawide coverage too.

Why doesn't my data work on fizz ext network?

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