Answered question

Cannot send SMS via Fizz network. Why ?

Since this past Thursday, I cannot send any texts (SMS) to my contacts via Messages (Android). However, my contacts can send me texts, but how can FIZZ be of use if I cannot send texts to my friends?

Valérie
Valérie

Valérie

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Can you make and/or receive calls? Can you receive texts?

In the settings part of your texting app, check to make sure the phone number for the SMS service centre is listed as +14385200092. If it is, and other parts of your service are working, you'll have to contact Fizz customer service to have them look into it from their side of things.

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JROCK
JROCK

JROCK

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Hey Val,

 

I could be wrong but you might have an APN issue.

 

Have you the below settings correctly configured:

 

Fizz APN settings are: APN: mobile.bm

 

MMSC: http://mms.mobile.bm

 

MMS proxy: mmsproxy.mobile.bm

 

MMS port: 80

 

APN type: default,mms,supl

 

Other fields should be filled by default; if empty, they are not mandatory.

 

Steps to follow for configuring the APN can vary from one phone to another. example:

 

Android: Settings → Connections → Mobile networks → Access Point Names → APN