MMS APN settings for Windows Phone? (Lumia 650 or 950)

Have you checked Fizz APN settings?

• APN: mobile.bm
• MMSC: http://mms.mobile.bm
• MMS proxy: mmsproxy.mobile.bm
• MMS port: 80
• APN type: default,mms,supl
• Other fields should be filled by default; if empty, they are not mandatory.

Details at https://fizz.ca/en/faq/what-are-fizz-network-parameters-apn

Best of luck!

I'm not sure if it's the same for a Windows phone, but you need to set the APN type to "default,mms,supl"

i don't know why i can't reply to replies here, but those don't seem to be options in the settings for windows phone. there is no "APN type"

see screenshots https://imgur.com/a/YuaEABi

Your mmsc address is wrong. There shouldn't be a .com at the end. Try removing that and testing again.

removed the ".com", still fails when i try to send

Add 80 to the MMS port field

added 80 to MMS port field, still no

Huh. The only other thing I could suggest would be to change it to "IPv4" only, although I don't see why that would make a difference. Maybe also try putting in "mmsproxy.mobile.bm" in your blank proxy field. What other options do you have in the "type of sign-in" field? Maybe try playing with those settings?

other options in "type of sign in" field are "none", "PAP", "CHAP", and "automatic"

I just found an option to send network parameters to your phone: https://zone.fizz.ca/dce/customer-ui-prod/#/account/plan/...

I don't know if it's just a text message repeating what's on the Fizz website or if it actually pushes settings to your phone.

still not solved

"I just found an option to send network parameters to your phone: https://zone.fizz.ca/dce/customer-ui-prod/#/account/plan/...;

i don't receive anything when i try this link, no matter how many times i try it. i've received no SMS or MMS of any kind from fizz on my phone since activating, just email

hi corina,

still have not been able to get the MMS working no matter how many different configurations i try based on the suggestions here, on the FAQ page, comparing the settings to my old plan with videotron's, or general googling.

calls/text/data all working fine (as far as i can tell), MMS cannot send or receive.

Besides https://fizz.ca/en/contact-us , there are:
contactform@support.fizz.ca
Facebook Messenger
https://www.messenger.com/t/fizzca
https://www.facebook.com/fizzca/
Contact form
My profile--->Contact forms--->Submit a complaint

Hi, any updates on this? Has anybody successfuly added APN settings on a Windows phone and received/sent MMS messages?

i still have received not received any further contact from WHIZZ since initial contact from them on Nov 17th

i posted this on Nov 9th as I have had no MMS service since i signed up

i would like to take advantage of introductory pricing but not if the service does not work

please respond whizz

I have a Microsoft Lumia 640 phone and have tried several options, including the one suggested above, and I still can't send/receive any pics by MMS. (Everything else works fine). Can anyone help?

why has no one offered to make any "verifications" with me? i posted this 2 months ago and have gotten no assistance from fizz, just emails thanking me for reporting the issue then following emails closing the ticket as resolved when nothing has been done

i have submitted several complaints and besides acknowledging receipt fizz continues to do nothing to even attempt to resolve my issue

Hi Nick, did you try the settings posted from Lisa?

It works perfectly for me. The only thing I noticed is that it varies depending on what network I'm on. We have an android on Fizz as well and MMS only works on the Fizz Ext network. So there is definately an issue with network parameters on Fizz side.

hi johnny, i did try them but with no success https://imgur.com/a/n8MPr5k

everything works 100% if i switch to my videotron SIM

but if i use my fizz SIM text/calls/data all work fine except for MMS which i have not been able to get to work at all

(my phone has dual SIM, i can run both for call/text but have to pick one for data)

i have my network set to automatic though, are you saying MMS works on fizz network but not on partners? i could try setting my network strictly to fizz and turning off roaming and seeing if it works that way i guess, would be an odd coincidence if i just happened to be roaming every time i've tried it

Funny, the android phone we have is also an old Videotron phone and thats the one giving us issues with APN setting. I was only able to get it to work with Fizz Ext. When searching for networks, pick the first Fizz Ext that comes up. Good luck!

thank you johnny i will try that!