Unanswered question

Three days later and I still haven't received my SIM. Any idea where it might be?

Hi guys. I ordered my SIM card three days ago (November 6), and, according to my portal, should have seen it on the 7th. Here I am on the 9th and I still don't have it. I know there's an ongoing Canada Post strike, so I'm wondering if that might be affecting things. I have no tracking number, so I've got no idea where it is beyond the fact that it's shipped.
I'd like to take advantage off the lower prices, which, apparently, are going away as of tomorrow.
Any help or insight into where the package might be would be appreciated

Rory D.
Rory D.

Rory D.

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Answers

V C.
V C.

V C.

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SIM is delivered by courier, not Canada Post. Since tomorrow Saturday is the last day to sign up as Beta tester, I suggest you wait till ~10am or 10:30 (your choice), then order the 2-hours special delivery. It'll only cost ~$2 extra for fast delivery, but savings $ as beta is worth it.

After receiving SIM, the signing up process is simple and straight forward. Decide on your plan now and have your referral code ready.

Best of luck!

Hey Rory,

So sorry for the delay in receiving your SIM card, we did/do have some operational issues to deal with due to the high demand. Hang in there you should receive it soon.

Cheers,

Community Team

Hi @Rory!

Is it only "shipped" or "delivered"?
If it's only shipped, yes, it might be the Canada Post strike...
The Beta is extended until November 20th from what I understood. So you might be good! ^^

If it's "delivered", I don't know. I have the same issue. I have been trying to reach someone from Fizz for 3 days with no success.
I'll keep you posted!

Hi Mélanie,

I can see that you didn't receive your first SIM and you redid the order. As far as I can see, this second SIM has been delivered today.

Hope you got it.

Here for you.

Corina

Fatemeh B.
Fatemeh B.

Fatemeh B.

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Hi
I ordered my sim card on 6th November, how ever I suppose to receive it on 8th November, but, It received yesterday,on 19 November.
So I hope your sim card will delivered in these days.