Depending on what the submodel is, and even if it's compatible your only getting 3g speeds. You can also use willmyphonework.net and choose Videotron as a carrier to see if your handset is compatible.
I've tried multiple times to port out from Fizz to Telus on Christmas day, working with their technical team. I've given the correct account number and cell number however...
Hi Martin
Sorry you are experiencing such a delay. I'm sure you will have some news soon. If not, did Fizz support offer a timeline for a response? You can contact Fizz...
Hi David
It really depends where you are. A 3G only phone will work in some areas. If you need a reliable phone, you should have a phone with LTE capability.
Please...
Always robot answer me, so dor the 5th time i explain my problem but nobody is in condition to fix it, i just changed my payment card, so its the same card just new one and the...
Hi Florent,
I understand and I'm sorry for the inconvenience.
Following the ticket that my colleague created for you, I can see that under My plans->Manage plan->Payment...
Hi there I am in the USA and after 2 days my data are not working working. I have 8 GB of data available on my plan. I can receive calls and make calls, but the data icon is not...
Hi Philippe,
here we are users like you we can only give you suggestions
Double-check the data roaming? After your reset probably it was not configured.
Can you try...
Hi Fatima
Sorry you are having internet issues.
Please try unplugging your modem from the electrical outlet for at least 1 minute. Also unplug the coaxial cable from the...