Depending on what the submodel is, and even if it's compatible your only getting 3g speeds. You can also use willmyphonework.net and choose Videotron as a carrier to see if your handset is compatible.
For the past two and a half days I haven't had internet despite the fizz status page saying my area is working fine. The only way to get internet is for me to unplug and replug...
Hey David,
Sorry to read about your situation you're having with our modem. Did you download the Fizz wi-fi app and verify if there might be any issues that can be resolved...
Hello,
When I first applied for a plan with fizz everything was good for me. Than my SIM card stopped working having just "no sim card - emergency calls only". The tech...
Hello Nicoleta ,
I checked your account and one of my colleagues escalated your situation towards our technical team.You will be notified via email once a solution will be...
Today is the last day to have intro price. I saw someone is struggling how to enroll by the day. The big problem is to receive the sim card today. I have two extra sim cards...
I received my new SIM card on Monday and activated it that night. I also ported my phone number from Rogers. It said that it would likely take 2 hours for the FIZZ SIM to become...
Hello everybody!
I ordered a SIM card for a phone I used to have and activated it upon receival.
The thing is, I lost that phone.
So I ordered a new SIM card, bought a...
Hello Christopher ,
In order to help you to solve this situation please contact us via live chat or Facebook Messenger : https://fizz.ca/en/contact-us.
Have a nice day...
