Answered question

Number of SIM cards delivered is not right

Hey all,

I ordered two SIM cards but I only received one. I thought it may take a bit longer for the second one but my Order History says the whole delivery is already shipped. What should I do? Since it's not a technical issue, should I still contact Fizz client service by chat?

Thanks!

Queen
Queen

Queen

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JROCK
JROCK

JROCK

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"Hey Queen C,

 

I didn't have an issue on my side for this so maybe it's an isolated error. I'd suggest to use the chat, they also provide a quick answer! "

 

I would agree with @xavier on this one - and the chat is pretty quick... I got help almost immediately!!

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Other answers

xavier
xavier

xavier

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Hey Queen C,

 

I didn't have an issue on my side for this so maybe it's an isolated error. I'd suggest to use the chat, they also provide a quick answer! 

 

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J.
J.

J.

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Besides https://fizz.ca/en/contact-us , there are:
contactform@support.fizz.ca
Facebook Messenger
https://www.messenger.com/t/fizzca
https://www.facebook.com/fizzca/
Contact form
My profile--->Contact forms--->Submit a complaint