Manage

: 27

Last questions in Manage

Why did my monthly billing not go through?

My card works for my mobile account and did, until today, for the internet. But when I changed the plan I received notice that the new charge didn't go through. I use that card...

Hugh Thompson

Hugh Thompson

User level

Level

0

1 / 100

point

6 days ago

Category

About my account

Category

Manage

Answer count

6 answers

Author name

Hugh Thompson

Date

March 19, 2019

Hits

viewed 37 times

question

q

Shilguia Petel

Shilguia Petel

User level

Level

2

995 / 2000

points

The best option is to contact them directly

Author name

Shilguia Petel

Date

March 19, 2019

6 days ago

Answer likes

answer

a
How to access my account online?

I lost access to my account online and cannot re-initialize my SIM card as my account exists.

Carole Fortin-Leclerc

Carole Fortin-Leclerc

User level

Level

0

1 / 100

point

7 days ago

Category

About my account

Category

Manage

Answer count

1 answer

Author name

Carole Fortin-Leclerc

Date

March 18, 2019

Hits

viewed 19 times

question

q

MT

MT

User level

Level

4

5000 / 5000

points

You need to contact Fizz. You can chat with by opening a help page ( exemple https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do ). You'll see a bubble chat in...

Author name

MT

Date

March 18, 2019

7 days ago

Answer likes

answer

a
will i receive the instruction for my sim card on email or by the post ?

i wonder if I will receive my sim card info in the post office or by the email ?

Francine Levesque

Francine Levesque

User level

Level

0

12 / 100

points

10 days ago

Category

About my account

Category

Manage

Answer count

1 answer

Author name

Francine Levesque

Date

March 16, 2019

Hits

viewed 8 times

question

q

Bambie Tambourin

Bambie Tambourin

User level

Level

2

1476 / 2000

points

you will receive information on the sim card ireceived mine today and all was inside

Author name

Bambie Tambourin

Date

March 16, 2019

10 days ago

Answer likes

answer

a
is mms included on a plan without data when i am not having mobile data to my plan ?

i need to know either or not if i am able to send mms with unlimited texto on a plan

Jackson Mississippi

Jackson Mississippi

User level

Level

0

22 / 100

points

10 days ago

Category

About my account

Category

Manage

Answer count

2 answers

Author name

Jackson Mississippi

Date

March 16, 2019

Hits

viewed 17 times

question

q

Bambie Tambourin

Bambie Tambourin

User level

Level

2

1476 / 2000

points

No you can't you need data in your plan to make you able to do something because mms is different from simple text

Author name

Bambie Tambourin

Date

March 16, 2019

10 days ago

Answer likes

answer

a
Can you provide Support?

Mobile service was suspended as credit card payment did not go through. Entered alternative card early this morning and at 14:00 I am still without service. Can you please...

George

George

User level

Level

0

1 / 100

point

about 1 month ago

Category

About my account

Category

Manage

Answer count

1 answer

Author name

George

Date

February 19, 2019

Hits

viewed 46 times

question

q

MT

MT

User level

Level

4

5000 / 5000

points

You need to chat with Fizz by opening a help page like this one https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do. You'll see a bubble chat within 15 seconds...

Author name

MT

Date

February 19, 2019

about 1 month ago

Answer likes

answer

a

Awards in Manage

No awards

Manage

Shilguia Petel

Shilguia Petel

User level

Level

2

995 / 2000

points

Shilguia Petel was made best respondent to « Why did my monthly billing not go through? »
Shilguia Petel

Shilguia Petel

User level

Level

2

995 / 2000

points

Whizz, William On, and Shilguia Petel answered « Why did my monthly billing not go through? »
Hugh Thompson

Hugh Thompson

User level

Level

0

1 / 100

point

Hugh Thompson posted a new question « Why did my monthly billing not go through? »
MT

MT

User level

Level

4

5000 / 5000

points

MT was made best respondent to « How to access my account online? »
MT

MT

User level

Level

4

5000 / 5000

points

MT answered « How to access my account online? »

Other My account tags

Account

100
Payment

101
My Rewards

44
Referrals

39
Notifications

5
Contact forms

7

Last questions in Manage

Awards in Manage

Manage

Other My account tags

Didn't find your answer ?