my profile

: 37

Last questions in my profile

My address didn’t change after I move my service and now they can’t install at my old address

I did ask to change my service and the tech came. He brings a brand new modem. Everything works but my address didn’t change on my profile and it says I miss the appointment...

MarkAlexandre

MarkAlexandre

User level

Level

0

2 / 100

points

1 day ago

Category

About my account

Category

my profile

Answer count

7 answers

Author name

MarkAlexandre

Date

January 21, 2020

Hits

viewed 20 times

question

q

Mike

Mike

User level

Level

4

5000 / 5000

points

Contact the supportTo contact the support you need to go to this page https://fizz.ca/en/contact-us, Fizz push you to find your solution, therefore, you need to search in the...

Author name

Mike

Date

January 21, 2020

1 day ago

Answer likes

answer

a
When will the _shortcode.RECURRING_PAYMENT error in transaction history be fixed?

I can't see any data in my transaction history. All I get is a _shortcode.RECURRING_PAYMENT line and that can't go well if I want to get my bill reimbusted by my work. It's been...

kkspike

kkspike

User level

Level

0

2 / 100

points

9 days ago

Category

About my account

Category

my profile

Answer count

7 answers

Author name

kkspike

Date

January 13, 2020

Hits

viewed 27 times

question

q

MT

MT

User level

Level

2

1031 / 2000

points

I found a work around that works for me : once you're in transaction history - choose year 2020 ( wait for 5 seconds ) - choose year 2019 ( wait for a few seconds ) : and...

Author name

MT

Date

January 13, 2020

9 days ago

Answer likes

answer

a
Two plans that are not mine have been activated on my account?

I got emails and texts today informing me that I had activated two new phone numbers on my account, but these are not mine.

Élianne

Élianne

User level

Level

0

1 / 100

point

10 days ago

Category

About my account

Category

my profile

Answer count

9 answers

Author name

Élianne

Date

January 13, 2020

Hits

viewed 51 times

question

q

Alejandra

Alejandra

User level

Level

2

1129 / 2000

points

Wow, this is scary..

Author name

Alejandra

Date

January 13, 2020

9 days ago

Answer likes

answer

a
My registered email address has been compromised. how can I change my email address from the website?

The email field in the profile is disabled. there is no way to change the email on the account. Can this be done in any other way ?

Rida

Rida

User level

Level

0

1 / 100

point

11 days ago

Category

About my account

Category

my profile

Answer count

3 answers

Author name

Rida

Date

January 11, 2020

Hits

viewed 33 times

question

q

Mike

Mike

User level

Level

4

5000 / 5000

points

you should contact the support for this I do not think that you care, however, beaware that changing your email address can make problems with the points in the community...

Author name

Mike

Date

January 11, 2020

11 days ago

Answer likes

answer

a
Google log in for profile and community hub log in need to be different?

I created my profile and account using the quick "google log in". This was back in September. From the beginning, I have never been able to log into community hub, it constantly...

Jessica

Jessica

User level

Level

0

22 / 100

points

17 days ago

Category

About my account

Category

my profile

Answer count

10 answers

Author name

Jessica

Date

January 06, 2020

Hits

viewed 33 times

question

q

Alexandre

Alexandre

User level

Level

0

41 / 100

points

Hi, I had a similar problem. To be sure, what do you mean when you say it logs you out? Are you not able to log in with your google account or you get logged in and then get...

Author name

Alexandre

Date

January 15, 2020

8 days ago

Answer likes

answer

a