Contact forms

: 4

Last questions in Contact forms

No-reply Customer Support Email

So I successfully submitted a complaint, was assigned a ticket, and got a response from an agent, who asked a question I must answer. However, the email the agent responded from...

Hannah P.

Hannah P.

User level

Level

0

41 / 100

points

23 days ago

Category

About my account

Category

Contact forms

Answer count

2 answers

Author name

Hannah P.

Date

December 29, 2018

Hits

viewed 47 times

question

q

M T.

M T.

User level

Level

4

5000 / 5000

points

Use the contact form https://zone.fizz.ca/dce/customer-ui-prod/#/account/contact-us and choose follow up a complaint

Author name

M T.

Date

December 29, 2018

23 days ago

Answer likes

answer

a
[Poll] Which form of contact provided the quickest response?

For those of you who've had issues resolved, or at least had contact with support, which of the ways yielded the quickest response 1. Contact Form in My Profile >> Contact...

Sam P.

Sam P.

User level

Level

2

1164 / 2000

points

about 1 month ago

Category

About my account

Category

Contact forms

Answer count

15 answers

Author name

Sam P.

Date

December 19, 2018

Hits

viewed 59 times

question

q

E S.

E S.

User level

Level

3

3282 / 5000

points

I've had an issue that I tried to resolve via FB - after receiving 1 message per 24-36 hours, I tried the Fizz bubble chat (which didn't even show up for days). Once I finally...

Author name

E S.

Date

December 27, 2018

25 days ago

Answer likes

answer

a
Contact Form is down now as well as the chat?

Chat has been down for a while. I started a Contact form with an issue and got a response. I wanted to make a followup but chat is still down and now the followup Contact Form...

Kenny L.

Kenny L.

User level

Level

4

5000 / 5000

points

2 months ago

Category

About my account

Category

Contact forms

Answer count

7 answers

Author name

Kenny L.

Date

November 16, 2018

Hits

viewed 65 times

question

q

Whizz

Whizz

User level

Level

4

5000 / 5000

points

Team

Hi Kenny, Of course, we're here to give you some hints. I can see that a ticket was created for the situation you encountered. I assure you that you'll have the best...

Author name

Whizz

Date

November 20, 2018

2 months ago

Answer likes

answer

a
No chat bubble?

There's no chat bubble, and I'm having problems but there's no possible way to contact you guys.

Maxime L.

Maxime L.

User level

Level

0

2 / 100

points

2 months ago

Category

About my account

Category

Contact forms

Answer count

17 answers

Author name

Maxime L.

Date

November 12, 2018

Hits

viewed 165 times

question

q

Whizz

Whizz

User level

Level

4

5000 / 5000

points

Team

Hi Maxime, The chat bubble is still present on our site. You have only to be connected and check the info we already got on the FAQs. You also can reach us on Facebook...

Author name

Whizz

Date

November 16, 2018

2 months ago

Answer likes

answer

a

Awards in Contact forms

No awards

Contact forms

Samuel G.

Samuel G.

User level

Level

1

116 / 750

points

Andrei, Lindsay, and Samuel answered « Has anybody good experience with costumer service? »
Don't F.

Don't F.

User level

Level

0

31 / 100

points

Don't posted a new question « Has anybody good experience with costumer service? »
M T.

M T.

User level

Level

4

5000 / 5000

points

Whizz and M answered « No-reply Customer Support Email »
M T.

M T.

User level

Level

4

5000 / 5000

points

M was made best respondent to « No-reply Customer Support Email »
Hannah P.

Hannah P.

User level

Level

0

41 / 100

points

Hannah posted a new question « No-reply Customer Support Email »

Other My account tags

Account

63
Payment

46
My Rewards

25
Referrals

21
Notifications

2
Contact forms

4

Last questions in Contact forms

Awards in Contact forms

Contact forms

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