Account

: 187

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December 05, 2019

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Vol d'identité - Impossible de parler à un humain chez Fizz pour m'aider. Quoi faire??

Je me suis récemment fait volé mon identité, dont chez Fizz. J'ai reçu une confirmation de la part de Fizz concernant une carte SIM livré (Que je n'ai ni commandé, ni reçu...

Cath

Cath

User level

Level

0

1 / 100

point

5 days ago

Category

About my account

Category

Account

Answer count

7 answers

Author name

Cath

Date

December 05, 2019

Hits

viewed 33 times

question

q

Whizz

Whizz

User level

Level

4

5000 / 5000

points

Team

Bonjour Cath, Suite aux vérifications, je constate que une réponse vous à été apportée sur Messenger. Merci pour votre compréhension. Passez une bonne journée...

Author name

Whizz

Date

December 05, 2019

5 days ago

Answer likes

answer

a
My account number?

Please send me my account number.

Amine

Amine

User level

Level

0

22 / 100

points

6 days ago

Category

About my account

Category

Account

Answer count

5 answers

Author name

Amine

Date

December 04, 2019

Hits

viewed 22 times

question

q

Fling

Fling

User level

Level

4

5000 / 5000

points

Go to your account in my plan > manage > it's under your phone number . Or in my plan > transaction history > monthly plan > plan number

Author name

Fling

Date

December 04, 2019

6 days ago

Answer likes

answer

a
how to open a chat? Something happened on my account and unexpected charges on my credit card.

Something happened (or account hacked) on my account and unexpected charges on my credit card. my account unsubscribed by someone. I need to chat with Fizz now but don't know...

Bala

Bala

User level

Level

0

23 / 100

points

8 days ago

Category

About my account

Category

Account

Answer count

14 answers

Author name

Bala

Date

December 02, 2019

Hits

viewed 60 times

question

q

Fizzy

Fizzy

User level

Level

4

5000 / 5000

points

Bala, you click on the green "Make best answer" button.

Author name

Fizzy

Date

December 03, 2019

7 days ago

Answer likes

answer

a
How can I stop fizz account?

I'm gonna to leave Canada next month, I want to stop the mobile service in Fizz. But I cannot find any instruction of this.

Lixin

Lixin

User level

Level

0

1 / 100

point

16 days ago

Category

About my account

Category

Account

Answer count

6 answers

Author name

Lixin

Date

November 24, 2019

Hits

viewed 68 times

question

q

Mike

Mike

User level

Level

4

5000 / 5000

points

This is the guide, to unsubscribe, you cannot pause the account, you can only put it to the minimum. https://fizz.ca/en/faq/unsubscribe Cancelling WITHOUT keeping...

Author name

Mike

Date

November 24, 2019

16 days ago

Answer likes

answer

a
I am blocked out of my account, had to make a new account. Also being charged for multiple lines. What do I do?

I can't log into my account at all. I even reset my password and it still does not work. The only way to get support/help is to log in so I had to create this new account. Ive...

Gloria

Gloria

User level

Level

0

1 / 100

point

19 days ago

Category

About my account

Category

Account

Answer count

7 answers

Author name

Gloria

Date

November 21, 2019

Hits

viewed 60 times

question

q

Mike

Mike

User level

Level

4

5000 / 5000

points

Your best option is to contact the support To contact the support you need to go to this page https://fizz.ca/en/contact-us, Fizz push you to find your solution, therefore, you...

Author name

Mike

Date

November 21, 2019

19 days ago

Answer likes

answer

a