Sorry but I did not understand what you want to do
To transfer you number you need a SIM
You want to use an old SIM associated with a plan and transfer the number to...
Are we talking for the residential internet or the mobile?
For the residential internet, did you return the modem? Do you have the receipt?
For the mobile, the refund is only...
Chany,
You need to buy an add-on if you need it right now in your Fizz account..
Otherwise, If you change your mobile plan, this change will be effective at the renewal of...
Fizz do not allow to pause your plan, you can reduce it or unsubscribe.
This is the guide:
https://fizz.ca/en/faq/unsubscribe
If you do not want to keep the number...
