Last questions in Technical issues 

  • unknown numbers missed calls?

    Unknown numbers go straight to voicemail. How can I fix it so I can have to option to answer some of them?
    Marcelo
    Marcelo

    Marcelo

    User level
    Level
    0
    11 / 100
    points
    LemonHead
    LemonHead

    LemonHead

    User level
    Level
    2
    1877 / 2000
    points
    You should probably put one of those 2 answers as reference for people in your situation :)
  • Anyone with Magic Jack (including my home phone) can not call my cell?

    I switched from Telus to Fizz using the same cell number. But my family can not call my cell from their phone, serviced by Magic Jack. Other people can call me with other...
    Cathy
    Cathy

    Cathy

    User level
    Level
    0
    23 / 100
    points
    Fizzy
    Fizzy

    Fizzy

    User level
    Level
    4
    5000 / 5000
    points
    Hi Cathy If you recently switched over, it can take a day or longer before all providers update their systems. If others are able to call you without any issue, there is...
  • can not receive calls

    I can call out, Receive textes but I can not receive calls. I tried to enter my information APN but am not sucessful
    Cathy
    Cathy

    Cathy

    User level
    Level
    0
    23 / 100
    points
    Fizzy
    Fizzy

    Fizzy

    User level
    Level
    4
    5000 / 5000
    points
    Hi Cathy The APN setting is used for mobile data only. It won't change your calling. Check here for some tips on can't receive calls: https://fizz...
  • Why can I receive MMS from Canada but not USA?

    A little background: I have Full Unlimited US and Canadian Coverage. Mobile Data works fine and is always on. Making and receiving calls works all the time. I cannot...
    james
    james

    james

    User level
    Level
    0
    13 / 100
    points
    Fizzy
    Fizzy

    Fizzy

    User level
    Level
    4
    5000 / 5000
    points
    James The only thing I can suggest is more testing and contact Fizz again if you know the problem is service related. Some suggestions: 1. Try testing your SIM card...
  • Is my Altfone 3G all bands except CDMA compatable?

    I have just bought a new flip phone and other companies don't use CDMA.
    Liz
    Liz

    Liz

    User level
    Level
    0
    1 / 100
    point
    Fizzy
    Fizzy

    Fizzy

    User level
    Level
    4
    5000 / 5000
    points
    Hi, the Artfone 3G is compatible with 3G network only. It will not work on LTE network. The phone has limited use, but it will work on Fizz network.