Apps
2

Last questions in Apps

  • Videotron app?

    I factory reset my phone and noticed there is now a "User Centre +" app with the Videotron logo on my phone. I was never prompted to download this app. Is it legit and if so...
    Caroline H.
    Caroline H.

    Caroline H.

    User level
    Level
    0
    55 / 100
    points
    Rose H.
    Rose H.

    Rose H.

    User level
    Level
    3
    3262 / 5000
    points
    No you can’t, as a current videotron and fizz user. Videotron app has own username and associated with videotron sim, and videotron billing. Fizz sim IS NOT videotron sim though...
  • I have data, but can only browse the web, can't use Gmail app

    Web browse has no issue, but everytime open Gmail app, showing no connection to me. Can't send or receive any email with 4G Data...
    Bo J.
    Bo J.

    Bo J.

    User level
    Level
    0
    89 / 100
    points
    Charles D.
    Charles D.

    Charles D.

    User level
    Level
    1
    164 / 750
    points
    What I usually do when email apps no longer have an error is to delete the Gmail account on the phone itself (not the app) and then recreate it. Usually pretty quick.

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