Plans

: 51

Last questions in Plans

Does Fizz SMS cover worldwide? Or just the coverage area?

I have Canadawide SMS , no USA. But I do send a few USA message out last week without any charge. I have $5.75 in my wallet but it's same $5.75 after I sent these USA message...

Rose H.

Rose H.

User level

Level

3

3262 / 5000

points

9 minutes ago

Category

My Mobile

Category

Plans

Answer count

1 answer

Author name

Rose H.

Date

January 21, 2019

Hits

viewed 2 times

question

q

Johanne M.

Johanne M.

User level

Level

2

1015 / 2000

points

not suppose to

Author name

Johanne M.

Date

January 21, 2019

4 minutes ago

Answer likes

answer

a
21E0CF46-300B-475F-BDA6-C97853EF259C.png

21E0CF46-300B-475...

96.1 KB

January 21, 2019

Processed

Cant change my plan to unlimited minute?

Hello, I have a plan with data but I dont have unlimited minute. Now i want to change to unlimited minutes but there is no option in manage my plan to add unlimited minutes...

William O.

William O.

User level

Level

0

95 / 100

points

about 3 hours ago

Category

My Mobile

Category

Plans

Answer count

4 answers

Author name

William O.

Date

January 21, 2019

Hits

viewed 8 times

question

q

Kent T.

Kent T.

User level

Level

2

1432 / 2000

points

You can change your plan to include unlimited minutes, but that change will only happen at the beginning of the next cycle. Until the the next cycle, your options are to...

Author name

Kent T.

Date

January 21, 2019

about 1 hour ago

Answer likes

answer

a
fizz.jpg

fizz.jpg

51.1 KB

January 15, 2019

Processed

Changed my plan last month, now I only see rollover data available. Is this normal?

Nothing regarding my new plan (Canada wide coverage instead of Quebec only, 8 gigs instead of 4) is visible on the website. When I try to go in the manage plan section I see...

David A.

David A.

User level

Level

0

1 / 100

point

6 days ago

Category

My Mobile

Category

Plans

Answer count

3 answers

Author name

David A.

Date

January 15, 2019

Hits

viewed 34 times

question

q

Benoit L.

Benoit L.

User level

Level

0

83 / 100

points

I exchanged multiple emails with support for exactly the same issue since the beginning of the month. At first they told me to re-submit the order, which I couldn't do because...

Author name

Benoit L.

Date

January 16, 2019

5 days ago

Answer likes

answer

a
Data plan price (without unlimited plan)?

Hello, Where I can find the data plan prices? Like if for example I don't want the unlimited plan option and so will pay the "usage only". Where can I find these price rate...

iswaren M.

iswaren M.

User level

Level

0

43 / 100

points

6 days ago

Category

My Mobile

Category

Plans

Answer count

7 answers

Author name

iswaren M.

Date

January 15, 2019

Hits

viewed 49 times

question

q

M T.

M T.

User level

Level

4

5000 / 5000

points

By usage : 0.25 / minute and 0.05 / text

Author name

M T.

Date

January 15, 2019

6 days ago

Answer likes

answer

a
Can I port my number out and keep my account for a data-only plan?

I was wondering if I could port my phone number out of Fizz while keeping my account active with a data-only plan. I don't know if that's possible. Must you still have a...

Philippe C.

Philippe C.

User level

Level

0

12 / 100

points

12 days ago

Category

My Mobile

Category

Plans

Answer count

6 answers

Author name

Philippe C.

Date

January 09, 2019

Hits

viewed 29 times

question

q

Whizz

Whizz

User level

Level

4

5000 / 5000

points

Team

Hi Philippe, No, once you deactivate your plan, you will lose your benefizz :) If you unsubscribe from Fizz you lose your Level, Points and Perks. If at some point in the...

Author name

Whizz

Date

January 16, 2019

6 days ago

Answer likes

answer

a