iPhone cannot send or receive mms
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Martin P. #5819
Posts: 12 ✭✭
in My Mobile
Hi, so juste notices that my iPhone cannot send or receive MMS. Not sure if it ever worked. But aside from doing a software update, what can be done? Thanks
18
Answers
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First of all you must check the apn configuration
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn
Check that you still have data11 -
Do you have data on your plan? Is it switched on?10
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What iPhone do you have?9
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I needed to restart my iPhone for it to work, start with that.
After that, look into the APN configurations, like Mike said!
Good luck!
9 -
Which iPhone do you have?
You must have iPhone 5S or newer. Older iPhones will not work well with Fizz.
7 -
So there is really nothing that can be done one the phone side I guess.4
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Which iPhone do you have?
Here are some things I would do:
1. Double check to make sure there are no outstanding system updates.
2. Try hard reset of your iPhone.
3. Save your settings and factory reset your iPhone.
2 -
I would try restarting it, sometimes that’s all it takes! If it still persists, you could try contacting fizz on messenger2
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Hello Martin,
Were you able to fix this issue? If not, please reach us through chat/ contact form or Messenger so we can make further verification with you and correct this issue with the MMS. For some more helpful tips, please also check:
https://fizz.ca/en/faq/i-cant-send-or-receive-multimedia-text-messages-why
Have a good day.
Catalin1
This discussion has been closed.