Transferring a secondary mobile line to a new account?

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Jean-Francois G. 16634
Jean-Francois G. 16634 Posts: 1 ✭✭
in My Mobile
Is it possible to transfer a secondary mobile line under my current account to a new separate account, without losing the phone number? If so can someone guide me on how to achieve this?
Thank you.
Jay

Answers

  • Mike
    Mike Posts: 20,747 ✭✭
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    I will try to transfer the number, however, to do so you need a new SIM and you will lose the credit, but you will gain 25$ each person.

    You can also give to the person the control of that plan without moving it.

    https://fizz.ca/en/faq/how-do-i-add-user-to-plan


    Or contact the support.

    CHAT
    Go to this page https://fizz.ca/en/contact-us, if you are not connect login

    Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

    FACEBOOK
    Your can also send a message via facebook messanger
    https://facebook.com/fizzca and click send a message (this is a bit slower)

    CONTACT FORM
    You can also fill a contact form from your account
    Once logged in, from the account panel go to My Profile -> Contact Form (the subject are limited) and fill out the form and someone will email you back.

  • Stéphane B. 10644
    Stéphane B. 10644 Posts: 786 ✭✭
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    MIke summarized it well.
    Good luck
  • redhead
    redhead Posts: 818 ✭✭
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    I think you can select Mike's answer as "Best answer" and therefore close the discussion if you are happy with the answers received.
This discussion has been closed.

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